Thursday, December 6, 2007

Talent Management & Strategic HR


I love the field of talent management! It impacts people on a real and individual basis through personal growth, individual development and the opportunity to achieve career aspirations. Talent Management develops collaborative and teaming abilities and has a major impact on organization success. Talent management is where I feel I make a significant difference.

When I tell many people that I am a talent management practitioner, they often think I work for a modeling agency or accuse me of inventing a new, fancy term for nuts and bolts Human Resources.

So what is the field of Talent Management? The term "Talent Management" is becoming more prevalent in organizations and to the public. A recent Google search yielded 204,000 hits for "Talent Management".

I'll be the first to admit that the meaning is still a bit fuzzy and evolving. Executive Recruiters often call and use the term when looking exclusively for a recruiting and staffing professional, some line managers think exclusively about high potential and successor talent development, and even TM practitioners often have a variety of meaning behind the term.

The crux and differentiation of talent management is in creating a holistic and integrated set of processes and practices customized to the organizations needs and strategy. How the various TM initiatives integrate and fit together is the power of talent management versus a set of independent and siloed "programs".

Talent Management is:

Identifying, developing, promoting and retaining an organization's talent portfolio - i.e., the number, type, and quality of people that will most effectively fulfill the company's strategic and operating objectives.

See: Knez and Ruse in The Talent Management Handbook

The typical components of a talent management system include:

Acquisition - recruiting, assessing, selecting and on-boarding college recruits and experienced new hires.

Learning and Development - structured on-the job development, relationship learning (mentoring and coaching), formal learning programs, professional development systems.

Succession Management - talent assessment, retention risk assessment, leadership development, successor development, leadership forecasting, talent gap analysis.

Performance Management - competency profiles, performance objective and goal-setting, reward and recognition programs.

Feedback and Measurement - talent metrics (retention, diversity, performance attrition, etc) , associate surveys and exit interviews.

Talent Planning - forecasting of talent needs and demand, talent competency development and retention.

Culture & Engagement - corporate values, communications, diversity program.

Connected, simple, impactful and easy to use are the key!

Friday, September 14, 2007

Talent Mindset

It seems that almost everyone is talking about the value of talent these days. It shows up daily in business meetings and strategy discussions. Just as the key to building an effective business is the leader's true belief in the purpose, mission, products and services of the enterprise; the key to a growing, sustainable, and innovative organization in today's environment is a "Talent Mindset".

I think the 2001 McKinsey Research on the "War for Talent" states it effectively, "What distinguishes the high-performing companies from the average performing was not better HR processes, but the fundamental belief in the importance of talent."

Commitment is the cornerstone of effective talent management. It is a way of being that transcends a check the box mentality to selection, development and performance appraisal. Business leaders who truly exhibit the best of a talent mindset grow people who grow the business, build future leaders, and leave a meaningful legacy.

It all begins with a fundamental belief in the power of talent!